20Oct

Navigating Cultural Differences in Global Recruitment Process

A multi-country, multi-cultural workforce makes for a well-rounded team that is capable of winning despite and inspite of the differences. But it also brings with it the challenge of managing a team that speaks different languages and rejoices at different cues.

More often than not, it comes down to the Human Resource/recruitment team to manage the cultural differences during recruitment and even after that, when teams may be locking horns in different languages.

Let’s talk about the common differences that you may come across at the workplace and how to successfully navigate them as a recruitment in-charge/head or a business owner.

1. Job Description and Expectations

Job descriptions and expectations are different written and expressed differently across the globe. Therefore, the very first issue that may pop up in your multi-country team is what you wrote in the job description and what the candidate understood. 

The solution for this one is to make different job descriptions for different countries. Use local languages as much as possible and write as detailed or as precise the country demands for. Go out of your way to explain a role if that particular role is not common in the country. This will ensure that the candidates are not too confused and you meet only the right ones or atleast the ones who are not too off track.

It will be for the best if the job description and expectations mismatch are sorted at the interview level itself. At a later time, this type of misunderstanding may lead to bigger and more complicated problems that might leave a bad taste on both sides. Imagine having a fallout with a foreign candidate just because you could not explain your job description to him/her. Bummer!

2. Cultural Sensitivity in Language and Behavior

Working with multi-cultural team means that everyone says hello differently and gets offended at different things. People from different countries are also inherently different. For example, Japanese people talk less and may not appreciate small talks. On the other hand, Americans may find you rude if you don’t say Howdy and do not chit-chat about the latest baseball match.

So, how do you balance such a huge gap? The first step will be to educate everyone in the company about the customer’s culture. Customer is the boss, so if he is from another country, the team has to learn the nuances, no questions asked. At the team level, every single person in the hierarchy should be aware of culturally sensitive words, gestures and language.

Respect is the keyword here and teams must go above and beyond to learn the basics. When it comes to multi-country teams, excuses like ‘I wasn’t aware’ or ‘I did not know’, aren’t good things to say and should not be encouraged. As a recruiter or business owner, it is your responsibility to take ice breaking initiatives and work with the understanding that often just breaking the ice won’t be enough, some melting might also be needed.

3. Language Differences

Language difference is one of the most obvious and basic issues for multi-country teams. But thankfully, language problem is now easy to solve. Technology has blessed us with a number of tools of that can come in handy in everyday translations. Do remember that Google translator is not accurate. A business should consider investing in good, highly-rated translators for both written and verbal communications.

At the interview level, the recruiters must be accommodating of language barriers and need to walk into a conversation with patience. Simple gestures like, making the candidate comfortable and giving him/her time to express can go a long way in finding the best talent in a multi-cultural setup.

4. Communication Style Mismatch

Communication is done differently across the globe. Some people like to make a point in a few, precise words, while others may use a 50-slide presentation and elaborate on a small point. Who is to say which method is appropriate. To some people, the first person may feel nice and professional while they may consider the 50-slide presentation as too much information or even aggression.

To avoid such confusions and misunderstandings, the management must define communication protocols. They must also take initiatives to educate all the parties about each other’s language, gestures and general attitude. This approach will ensure that both precise communication and 50-slide presentation find their right place and audience.

5. Working Style Differences

Working style differences can easily cause issues at workplace. It is common for multi-culture teams to question each other’s methods and find it difficult to collaborate. There are nations where employees are known to be hands on with very short turn around times. Then there are countries where people do not answer work emails and phones after office times. So, how do you bring both types together?

The best way to solve issues that may arise because of differences in work ethics is to build a strong communication channel along with a robust work strategy. Both of these will help multi-country teams to collaborate efficiently. Transparent and quick communication can go a long way in taking care of issues, right at the beginning and save businesses a lot of time, resources and money.  

Effective Communication is the Key to Navigating Cultural Differences in Global Recruitment

Communication has been mentioned and highlighted time and again in this writeup because it is the only way multi-cultural teams and can work together efficiently. It’s the responsibility of key management personnel to establish strong communication ethics which will eventually make way for the establishment of other connected business processes.

An experienced recruitment team is often enough to take care of cultural differences. This team can establish clear regulations that can help employees across the borders and work positively to bring them together for the company’s good. Do you wish to hire recruiters skilled in multi-cultural recruitment and management? Find global recruitment solutions and more at GEx Search. Call us today to build your winning team.

15Sep

Maximizing Efficiency: Streamline Operations with Offshore Staffing

Offshore staffing is the method of finding employees in another country to optimize processes and save costs. This way, you hire international resources on your company payroll, so it’s safe to say this is a business expansion for the purpose of finding great minds for your business. Offshore staffing can take care of several processes including payroll, hiring, customer support and more.

Offshore Staffing Vs Outsourcing

One of the biggest confusions on the internet is probably between offshore staffing and outsourcing. While both these methods are used to optimize processes and grow the business, they are fundamentally very different.

Offshore is staffing being all about hiring people in another country under your company’s banner. Let’s say your company’s name is XYZ. When you go for offshore staffing, the resources you hire will be employees of XYZ only and will adhere to all its rules and regulations.

On the other hand, outsourcing is the process of handing over a business process to another entity, company or individual. This can be done in your own country or in another country. Outsourcing is usually done to save costs on a process by letting another company in a cheaper country handle one or multiple verticals. The resources that work for you in the outsourced company stay on that company’s payroll and function according to its rules and regulations.

Fundamentally, both offshore staffing and outsourcing help businesses streamline their processes and save money but how they achieve that is very different from one another.

How Does Offshore Staffing Streamline Operations?

Running a business means managing both budget and workload. Businesses often find themselves either spending too much to get the work done or burning out the existing staff. While it may look like there are no other options, the middle way out of this staff or cash burnout situation is offshore staffing. It streamlines operations by bringing in efficient workers on a pleasant budget.

Let’s talk about some ways businesses can use offshore staffing to their benefit.

1) Support and Assistance

The offshore staff are great for support and assistance. It can be used for various tasks in the wing roles. Your offshore staff can be your virtual assistant and take care of all the cluttered administrative tasks while you focus on the main tasks. You can also use the offshore staff as the customer support team, data entry team and even the report making team so that you can streamline the workload and make the most of your expenditure.

2) Reinforcement for Inhouse Staff

A great offshore team can be your reinforcement – backup plan. It can step in the moment the inhouse team is overwhelmed and needs a few extra hands. The offshore team can do everything the in-house team does and more, so you will never have to worry about sick days or resignations.

As we mentioned in the above point, your offshore team can also take the random workload off your in-house team’s hands and let them work on crucial deliverables.

3) A Different Perspective

A team in another country brings in diversity in ethics, thoughts and ideas. Every country works differently and that is why when you hire an offshore team to handle a department or a task, you get a completely different perspective on how you go about with your processes. It is likely that you will find better processes on top of finding better human resources.

A different perspective can tremendously streamline your business processes and may also open the doors to new optimized processes which will in turn streamline business operation.

Key Benefits of Offshore Staffing

Offshore staffing is a beneficial process for companies that are versatile when it comes to hiring the best people out there. This method gives businesses a chance to identify and hire the best talent beyond borders and build a strong foundation for the business. The following are the benefits of offshore staffing on top of its capability to streamline business operations.

1) Saves Money

2) Frees up Key Resources

3) Brings International Talent Onboard

4) Increases Company Bandwidth

5) Simplifies Hiring and Onboarding

Industries that Can Benefit from Offshore Staffing

Offshore staffing is more common than we give it credit for. Most of the multi-national companies bank on this strategy to build their offshore wings. While several industries have benefited from offshore staffing, the key players have been:

1) IT

2) Real Estate

3) Health Care

4) Financial Services

5) Hospitality

6) E-Commerce

If you are a brand working under any of these banners, you should consider offshore recruitment to save time and money while increasing your ROI.

Stay Ahead in your Industry with Offshore Staffing

Offshore staffing is strengthening. It is a testament of how one single correct strategy can take care of multiple aspects and put companies on the path to success. GEx Search can help you find your offshore team across verticals. When you let us help you, we bring in our expertise in identifying and hiring skilled people and help you onboard them in less than 30 minutes. We also offer a performance-based payment model. So, you pay only when you get the desired results. Want to learn more? Click here to book an appointment with an expert at GEx. Book your appointment today and let’s get started to build a winning team.

14Jul

The Future of Remote Onboarding – Everything You Need to Know

Table of Contents

1) Remote Onboarding and its Benefits

2) Challenges of Remote Onboarding

3) What the Future Holds for Remote Onboarding

4) Embracing Innovation and Technology

Remote Onboarding and its Benefits

Amidst the global COVID-19 pandemic and subsequent lockdown measures, remote work emerged as a prominent solution, enabling organizations to keep operations running smoothly. Remote onboarding became the gateway for welcoming new employees into the fold, leveraging technology to bridge the physical distance. What started as a necessity turned out to be a game-changer, benefiting employees in unexpected ways.

Remote work offered unparalleled flexibility and work-life balance, allowing individuals to customize their schedules and work from the comfort of their homes. It also opened doors to a global talent pool, as geographical limitations were no longer a barrier. Productivity soared, with reduced commuting time and increased focus, leading to cost savings for both employees and employers.

However, as the situation surrounding COVID-19 improves, more and more companies are beginning to shift back towards in-office work, calling employees back to the office premises. In light of this evolving landscape, let’s explore the future of remote work and onboarding.

Challenges of Remote Onboarding

As the COVID-19 pandemic gradually recedes, companies are now eager to bring employees back to the office and resume in-person operations.

While remote onboarding offered numerous advantages, organizations recognize the value of in-person collaboration, spontaneous interactions, and the unique atmosphere that an office environment can foster. The physical workspace plays a crucial role in establishing a strong company culture, promoting teamwork, and nurturing a sense of belonging.

As a result, many companies are actively working towards transitioning employees back to the office premises, exploring hybrid work models that combine remote and in-office work. This shift allows them to harness the benefits of both approaches while addressing the challenges faced during remote onboarding. It is vital for companies to adapt their onboarding processes and strategies to align with the evolving dynamics of the economy and ensure a smooth transition for their employees.

What the Future Holds for Remote Onboarding

The future of remote onboarding is poised for interesting developments as companies navigate the evolving landscape of work arrangements. While some organizations are eager to transition back to in-office work, several factors indicate that remote work will continue to have a significant presence.

Shifting to Hybrid Work Models

Notable companies, such as TCS, Meta (formerly Facebook) and Amazon have announced plans to shift away from full-time remote work and implement hybrid work models or other alternatives. These approaches allow employees to have a blend of remote and in-office work, striking a balance between the benefits of remote work and the advantages of face-to-face collaboration. Hybrid work models can offer flexibility to employees while maintaining opportunities for in-person connection and collaboration.

Continued Emphasis on Remote Work

Despite the shift towards hybrid work, many companies, especially in the tech industry, are embracing remote work as a long-term solution. Twitter and Shopify, for example, have announced permanent work-from-home options for their employees. These companies recognize the potential of remote work in attracting and retaining top talent, expanding their talent pool globally, and promoting work-life balance.

As companies explore these different approaches, the future of remote onboarding will likely involve a mix of strategies tailored to each organization’s unique needs, as they aim to optimize productivity, employee satisfaction, and business growth.

Customized Remote Onboarding

With remote work becoming more prevalent, companies are investing in technology and innovative practices to ensure effective remote onboarding experiences. Video conferencing and collaboration tools have become essential for virtual meetings, training sessions, and mentorship programs. Personalized onboarding journeys are being developed to address the individual needs of new hires and foster a sense of connection and belonging.

Future Adaptations and Flexibility

The future of remote onboarding will also require adaptability and flexibility. As the workplace continues to evolve, companies will need to stay updated on the latest remote work trends and best practices. They will have to continually assess their onboarding strategies to ensure they meet the changing needs of remote employees. This may involve incorporating new technologies, refining communication channels, and finding creative ways to build a strong company culture remotely.

Embracing Innovation and Technology

With the advancements in technology and the growing acceptance of remote work, we can anticipate exciting developments on the horizon.

Advancements in Virtual Reality (VR) technology have the potential to create immersive onboarding experiences, allowing new hires to virtually explore office spaces and interact with colleagues. The rollout of 5G technology will enhance connectivity and enable seamless remote collaboration, empowering employees to work efficiently from anywhere. AI-powered software and automation will streamline onboarding processes, from administrative tasks to personalized training recommendations, boosting efficiency and scalability.

Furthermore, remote onboarding will embrace data analytics to gain valuable insights into the effectiveness of training programs and identify areas for improvement. As companies continue to invest in remote work infrastructure and refine their onboarding strategies, the future of remote onboarding holds the promise of seamless integration, enhanced employee engagement, and accelerated productivity.

By embracing innovation, leveraging technology, and prioritizing the unique needs of remote employees, organizations can forge a path towards success in the ever-evolving world of work.

19Jan

How to Improve Employee Retention Rate?

Retaining top talent is essential for any organization. High employee turnover can be costly and disruptive, leading to decreased productivity, increased training expenses, and a negative impact on company culture. On the other hand, a strong employee retention rate can lead to a more stable and successful workforce, which can ultimately drive business growth. So, how can you improve your employee retention rate?

The Problem Statement

The costs of high employee turnover can be significant. According to the Society for Human Resource Management, the direct costs of replacing an employee can fall anywhere between 50% to 250% of that employee’s annual salary. In addition to the financial costs, high turnover can also lead to a decrease in morale and productivity among remaining employees, as well as a negative impact on customer service.

There are many factors that can contribute to high employee turnover. Some common causes include:

1. Lack of career development opportunities: Employees may leave if they feel that they are not being given the opportunity to grow and advance within the organization.

2. Poor work-life balance: Employees may leave if they feel that their job is taking up too much of their personal time and energy.

3. Low job satisfaction: Employees may become disengaged and leave if they are not fulfilled by their work or if they feel that their contributions are not valued by the organization.

4. Poor working relationships: Employees may leave if they do not get along with their co-workers or feel that they are not supported by their managers.

How to Improve your Employee Retention Rate?

To improve your employee retention rate, consider implementing the following strategies.

1. Provide ongoing training and development opportunities: Investing in the professional growth of your employees can help them feel more fulfilled and engaged in their work.

2. Create a positive work culture: A supportive and collaborative work environment can go a long way in keeping employees happy and motivated.

3. Address employee concerns and complaints: Prompt resolution of employee concerns and complaints improves job satisfaction and builds trust within the organization.

4. Offer competitive compensation and benefits: Attractive salary and benefit packages can help retain top talent and attract new employees.

Conclusion

Improving your employee retention rate requires a combination of strategies, including providing ongoing training and development, creating a positive work culture, addressing employee concerns and complaints, and offering competitive compensation and benefits.

At GEx Search, we ensure that all these strategies are taken care of comprehensively. We believe that by investing in employees and by creating a supportive and fulfilling work environment, we can build a strong and stable workforce that drives business growth and success.

Do you have any additional tips for improving employee retention? Share your thoughts in the comments section below.

21Dec

GEx- Your Undercover Offshore Recruiter

What is Offshore recruiting?

Offshore recruitment is essentially a process of outsourcing a company’s recruitment tasks and needs to a third-party firm specializing in recruitment services.

Third-party organizations usually take the form of overseas employment corporations. Right from managing the entire recruitment front, including sourcing, interviewing, screening, and onboarding services, to providing administrative support, these corporations can help you significantly accelerate your company’s recruitment health.

Companies that use offshore recruitment do so in an attempt to either find cost-effective alternatives or unique expertise that’s not easily accessible locally.

Benefits of offshore recruitment

Partners in offshore recruitment provide enterprises with a wide range of benefits. Accessing top-skilled resources is the most significant of them. Companies that require competent individuals for their projects but lack the time or resources to do it themselves will find offshore recruitment providers to be the perfect option.

These third-party firms usually specialize in offshore and global recruitment, ensuring that the right talent and company find each other even from across the world.

It is a well-established fact that the right set of employees can significantly accelerate a company’s growth and take it down the path of success. According to an article published by The Economist, offshore recruitment firms can help cut down on 30% of the training and infrastructure costs of a company.

GEx Search is one such progressive global recruitment company, specializing in Global and Offshore recruitment services. With our innovative strategies and expertise in the field, we find the perfect talent that your business needs from around the globe and bring them to you. We at GEx Search understand the needs of every organization and work towards fulfilling them to the best possible capability. Our tireless drive towards perfection makes us one of the best placement agencies, nationally & internationally!

What makes GEx better?

1. Business Success: We believe in blending ideas with the right approach to get the best results. Our growth-centric and result-oriented approach ensures your company never misses out on the top and best employees. Our algorithm-driven profile match plays the role of a corporate cupid, matching the right employees to their required companies. We ensure the success of every business we partner with. Our services are optimal and are designed to provide clients with a simple, quick, and efficient recruitment process. Our experience working with various industries over the years allows us to work efficiently with diverse client needs.

2. Our Values and Dedication: What sets us apart from other recruitment firms is the set of values we hold as a firm. We stand by our strong values of loyalty and accountability toward our clients. Throughout the requirement process, our dedicated team members will be there for you every step of the way. We love to watch your business grow and achieve success.

3. Transparency: We stand out among other recruitment firms because of our transparent values and clear communication with our clients. We believe in being more collaborative to build a better understanding of them. We are open and honest with our clients, which fosters trust and improves teamwork.

Hiring the right recruitment firm can be an absolute game changer for your business, and what better time to partner with the right team than at the beginning of the year? Let’s work together and make your brand the biggest success for the year 2023 and the years to come after that.

30Sep

Things you Should Know About Offshore Staffing and Its Benefits

Staffing consumes a lot of business time and more so when it comes to offshore staffing. Do you have that kind of time or should you focus on your business and let someone else find the best talent for your brand? The answer is to hire a premium staffing company and gain an edge over the competitors.

A staffing agency takes care of operational issues such as filling in sudden vacancies, hiring employees for a short-term project, looking for a specific skill set in international talent pool and more. Let’s talk more about offshore staffing and understand why businesses should work with an offshore staffing company.

Offshore Staffing is Challenging

And costly, if a wrong person is hired. Offshore staffing or recruitment is the process of finding and hiring skilled-workers outside the base country. Therefore, if staffing is difficult, offshore staffing calls for double the efforts.

Hiring in skilled workers in another country is best done by a company that is already present there and understands the workforce mindset along with the local regulations. With an offshore staffing company, you can hire full time-staff, part-time staff, contract-to-hire staff, temporary staff and also direct-hire full-time staff.

Read on to understand the points to remember while choosing an offshore staffing agency and their benefits.

Points to Remember While Choosing a Staffing Company

1. Identify the Core Expertise

Staffing agencies have different core expertise such as specific industry hiring, position hiring, bulk hiring, etc. When you set out to hire an agency, start by identifying the specialization of the company.

2. Hiring Strategy

How does a company source its resumes? How do they assess a candidate? What kind of background check services they use? All of these are important hiring strategies that need to be considered before hiring an offshore staffing company.

3. Costing and Services

Costing is of course a crucial factor while considering a staffing agency. You must compare the pricing offered by a company with the services offered by them.

4. Experience

Hiring experience is key to excellent services. Therefore, it is important to consider service experience and performance records. 

5. Reputation and Reviews

An excellent work record is sometimes reason enough to choose a staffing agency. Or maybe not because the staffing agency should excel in your industry and should also have decent pricing. But a good reputation and top-notch reviews are a must.

Benefits of Offshore Staffing

Want reasons to choose an offshore staffing company? Here’s are 5 compelling ones.

1. Offshore Staffing Company Reduces Costs

Human resources cost a lot of money to the employer in terms of overheads such as over time, allowances, insurance and more. An offshore staffing company takes care of all these expenses through temporary staffing and other methods.

2. Offshore Staffing Company Takes Care of Processes

Hiring is a time-consuming process with n number of sub-processes that require the time and energy of a team of managers. An offshore staffing company that takes this burden and ensures that your human resource team is available for other important functions and tasks.

3. Offshore Staffing Company Enables Quick Hiring

Offshore staffing company provide you with the ability to hire quickly. You just have to mention the need and the results will be delivered in no time. 

4. Offshore Staffing Company Provides Access to International Talent Markets

Finding skilled workers outside the country is easier said than done. But that narrative changes when you hire an offshore staffing company. It provides you a hotline to the international talent and also enables quick recruitment.

5. Offshore Staffing Company Increases ROI

This one is a given after all the benefits and reasons that we have discussed above. With offshore staffing companies, businesses can reap several benefits and they all lead to an increased ROI.

Offshore Staffing Company is for Everyone

Offshore recruitment companies are a good idea for businesses of all types and sizes. You should hire one for your offshore recruitment needs and leave it to the experts to find the best brains beyond the borders. GEx Search can help you tap into the global talent market and create a brand that works and serves everywhere.

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